We ship your
orders from various international warehouses (US, Canada, Malaysia and
Singapore). Our stock is spread out over multiple fulfilment centres in order
for them to get to you faster. This means orders containing multiple items may
be shipped individually. You may receive one item before the next. So don't
panic if you don't receive all of your items at once... They are on the way.
Generally, orders placed with
us will leave our warehouse within one business day.
Occasionally, due to unforeseen
circumstances, an order will take up to three days to ship.
Although your item may ship out
immediately it may take longer than that to receive your tracking number.
Tracking numbers will be sent to you via email as soon as that information
becomes available to us.
We will notify you by email
when your items have been shipped.
You should see tracking events within 48-72 hours after you
have received the tracking number/ID. The reason for this time lag is that in
most cases the first tracking event only shows up once the shipment was handed
over to us, i.e. once the shipment has left the fulfillment centre of your
Your shipment may be delayed. Delivery time delays can be due to e.g. weather
incidents, customs or backlogs. Please note that tracking information can be
displayed after your order started being shipped.
We offer safe shopping and accept
payment via Credit card, Debit card or VISA. So you can choose the
most suitable one for you. All products are listed in US Dollar, our system
will automatically exchange your currency to make it easy for you when placing